ILM is a nonprofit organization based in the United Kingdom that is part of the City & Guilds Group specialized in leadership and management development. They are considered as the UK's biggest awarding body, by believing that good leadership and management holds the key to organizational effectiveness and social and economic prosperities. ILM mission is to be a global authority on leadership and management creating and supporting the largest management community worldwide. ILM combining the strengths of two organizations ISM and NEBS Management bringing together 100 years' experience, in developing leaders and mangers. It has over than 1300 staff members based in their network of 12 regional offices across the UK, and their Head Office in London as well as 21 international branches support over 81 countries. ILM offers flexible ranges of leadership and management qualifications 'solutions' for practicing leadership and management covering all levels of managers from team leaders to CEOs, with qualifications from level 2 to the level 7. Credit framework (QCF), the knowing-doing-being model shapes the way that ILM approach leadership and management development for the 21st century.